Service and Calibration

Solartron Analytical operates two major service and calibration centers in Wokingham, UK, France, and Oak Ridge, USA. These two centers support a network of regional service and calibration facilities operated by Solartron Analytical affiliate offices and agents to provide a very comprehensive world-wide service organization. 

For Worldwide Service (except North America, France or Germany) please contact: 
Wokingham Office 
Tel: +44(0)1252 556800 
Fax: +44(0)1252 556899 
Email: PARSOLSR.SUPPORT@ametek.com

Should you need to send your instrument back to our Wokingham office for repair or calibration, please complete our returns form and attach it to your unit. 

UK Customer Returns Form Microsoft Excel-80KB
UK Customer Returns Form Adobe PDF-60KB

For Service in North America please contact:
Oak Ridge, Tennessee Office 
Tel: (1) 865-425-1360 
Email: PARSOLSR.SUPPORT@ametek.com

     USA


For Service in France please contact:
French Office
Tel: (33) 0 1 30 68 89 95 
Fax: (33) 0 1 30 68 89 99 
Email: PARSOLSR.SUPPORT@ametek.com
        France

Should you need to send your instrument back to our French office for repair or calibration, please complete our returns form and attach it to your unit. 

France Customer Returns Form Microsoft Excel-89KB
France Customer Returns Form Adobe PDF-151KB

For Service in Germany please contact:        
German Office 
Tel: (49) 0 21 59 / 91 36 - 41 
Fax : (49) 0 21 59 / 91 36 - 80 
E-mail : PARSOLSR.SUPPORT@ametek.com
    Germany

Should you need to send your instrument back to our German office for repair or calibration, please complete our returns form and attach it to your unit. 

Germany Customer Returns Form Adobe PDF-89KB